There is a website out there called Yesterland and it features discontinued Disneyland attractions from the past. I really feel that someone needs to start a website for security products that have been discontinued. Just like in a horror movie, there is always a mad scientist trying to bring back something from the dead and in real life big dumb companies like AT&T keep resurrecting technologies that passed away years ago. Why? Because once they slap an AT&T logo on it, consumers are fooled into thinking it’s a state of the art new product or technology. In the case of Xanboo (which rhymes with bamboo) nothing could farther from the truth.
Enter Xanboo, the word that I associate with the worst product I ever had the experience of using in my 24 years of business. I would think the word Xanboo universally is accepted by dealers worldwide as meaning cursed product. So naturally a big dumb company like AT&T buying up this technology makes perfect sense: crappy service with crappy product, a perfect match.
So after reading this article http://www.foxnews.com/scitech/2012/05/07/att-barges-into-home-security-and-automation/ I was horrified to think that a homeowner will buy this junk and expect it to really work. But on the upside, the people in India tech support are really excited about this product since they get paid by the call. And they will be swamped with lots of calls!
One thing that always amazes me about electronics is the assumptions that we all make and that is that they will work. We have made this mistake a couple of times as a company and Xanboo was one those big mistakes. It wasn’t their entire fault, heck we were using a POS (Plain Old Security) control panel based on 90’s technology that offered nothing even close to interactive. Sorry DSC, you guys used to be so cutting edge but you now are headed to the obsolete graveyard or is it junkyard?
Back to Xanboo, here is a product that had a great idea but that idea never came to fruition because of lack of reliability and poor product design. I mean talk about a nightmare: typical battery life on Xanboo devices is less than 6 months. Ever seen a Xanboo device? Horror movies couldn’t make a device look as gruesome and ugly as some of the devices made by Xanboo. Oh and how about those cool rabbit ear antennas for wireless devices? Could you have them stick out any farther? I mean rabbit ears were cool in the 70’s but can you imagaine having a 12” antenna on your iPhone? Maybe you could use it to hang up clothes, I mean really with an antenna that huge you would think transmitting to New York and back would be no problem. Instead you’re pushing the wireless threshold past a whole 50 feet, and that’s without walls. And that’s the good news. How about your sensor probes? The label box should read accurate within 20 degrees, give or take, but whatever you do, don’t count on this probe protecting your precious wine collection unless 95 degrees is not a problem. And how about cameras with Xanboo? Don’t turn down or turn off the light, matter fact these cameras are of such poor quality don’t even point them at a door or window. And the app for Xanboo? Don’t get me started about redefining the words slow, clunky and useless. I mean really, the app’s free, but in reality anybody using this app should be paid for the futility of trying to use it.
I guess I could go on and on but the bottom line is my clients and myself HATED Xanboo with fiery passion. This explains why AT&T bought Xanboo, 86ed the dealer base and now has their answer to interactive security / home automation.
That might be the end of the story for interactive security and home automation for me…except a funny thing happened to me at the International Security Conference in 2011. While attending the show with several security colleagues, the word got out about a unknown start-up company named 2Gig that is taking security and home automation to a whole new level. This product was like nothing that I had ever seen before, matter of fact it wasn’t even made by the same old big boy manufacturers. The product was 2 Gig Go Control and as I started to navigate through the systems interactive touch screen keypad I could not believe how intuitive and easy to use it was to perform complex functions. I have been in the security business for over 24 years and have seen it all but I have never seen a security product that solved the age old problem: true honest to goodness user friendliness. Here is the insider truth: most security systems users need a manual to perform advanced functions. We admit it we get just as confused as you do with all these stupid blinking lights, beeping sounds and event codes. Some of these security systems are so poorly designed you think they had a bunch of mentally challenged monkeys designing the system.
Well 2 Gig Go Control took a whole different approach. They did some real “thinking outside the box” and designed a system that was made for human beings that don’t like to read user manuals or learn complicated commands. They then introduced a gorgeous keypad that had full voice response, an interactive touch screen and an easy menu interface. But they didn’t stop there, they also incorporated the best aesthetic looking devices for your home and business and then partnered with the industry’s best interactive service, Alarm.com. Well, you would think that would be a great security system and the end of the story. Not with 2 Gig Go Control! They then installed a Z-Wave chip that gives you the ability to talk to any electronic device using Z –Wave technology for complete automated control of your home.
What does this all mean to you? You can have complete control over your home or business using a simple mobile device like a Smartphone. Security System, security cameras, door locks, lights, and temperature can be controlled with a simple push of a button. Alarm activity and motion detected video clips are stored on the Alarm.com cloud for easy retrieval. Now I know it sounds like James Bond stuff but with 2 Gig Go control even Bond-like devices are old school.
If all this and being CEA 2011 product of the year and the winner of 2011 Maximum Impact winners award and having every bell and whistle you will ever need in a security system isn’t enough, how about this mindboggling revelation: we can install a complete security system in a typical home or business in less than 4 hours.
And here is the best part about it Orange County homeowners and businesses…it’s completely affordable for everyone! Complete piece of mind starting at only $499.00 a system. Mention 2Gig blog post and receive 6 months of free LOCAL central station monitoring. Call (800) 803-1992 to find out if 2 Gig Go Control will work for your home or business.